NOTE: Before you proceed, please be reminded that the filing should be done by the landlord of the tenancy premises and you should have the full power, capacity and authority to file for the declaration of deviation from the Code of Conduct for Leasing of Retail Premises in Singapore as a “representative” of the business entity for which you are submitting an application. Your Singpass account contains a lot of personal data. Do not share your username, password and 2FA details with anyone.
For Singpass related issues, please contact https://www.singpass.gov.sg/singpass/common/contactus
For other issues on the filing of the declaration of deviation, please email declaration@ftic.org.sg with a screenshot of the error immediately. Log in with Singpass to proceed with the filing of declaration of deviation.